Privacy Policy

1. Introduction

JPO Modular Group ("we", "us", "our") is committed to protecting your privacy and handling your personal information in a transparent and secure manner. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website ("Website") or interact with us.

This policy has been prepared in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), and where applicable, aligns with international privacy standards such as the General Data Protection Regulation (GDPR).

By accessing or using our Website, you agree to the terms of this Privacy Policy.

2. Who We Are

JPO Modular Group operates in Heathwood, Queensland, Australia, providing modular housing solutions, including modular homes, offices, and custom-built structures.

If you have any questions about this policy or your personal information, you may contact us using the details provided in Section 13.

3. What Personal Information We Collect

We may collect the following types of personal information:

3.1 Information You Provide Directly

  • Full name
  • Email address
  • Phone number
  • Business name (if applicable)
  • Address or project location
  • Details submitted through contact forms, enquiry forms, or quote requests
  • Any other information you voluntarily provide

3.2 Information Collected Automatically

When you use our Website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Pages visited and time spent on pages
  • Referring website or source
  • Clickstream data and interactions

This information is typically collected via cookies and similar technologies (refer to our Cookie Policy).

3.3 Information from Third Parties

We may receive personal information from third parties such as:

  • Marketing or analytics providers
  • Social media platforms (if you interact with our content)
  • Business partners or contractors

4. How We Collect Personal Information

We collect personal information through:

  • Website contact forms
  • Quote or enquiry submissions
  • Email or phone communications
  • Cookies and tracking technologies
  • Social media interactions
  • Third-party integrations

We collect information only by lawful and fair means.

5. Why We Collect and Use Personal Information

We collect and use your personal information for the following purposes:

5.1 Primary Purposes

  • Responding to enquiries and providing quotes
  • Delivering our products and services
  • Communicating with you about your project or request
  • Managing customer relationships

5.2 Secondary Purposes

  • Improving our Website and services
  • Analysing user behaviour and trends
  • Marketing and promotional communications (with consent where required)
  • Internal record-keeping and administration
  • Ensuring security and preventing fraud

We will not use your personal information for purposes unrelated to those described unless required or permitted by law.

6. Legal Basis for Processing

Where required, we rely on the following legal bases:

  • Your consent
  • Performance of a contract or pre-contractual steps
  • Compliance with legal obligations
  • Legitimate business interests, provided your rights are not overridden

7. Disclosure of Personal Information

We may disclose your personal information to:

  • Employees, contractors, and service providers
  • IT and website hosting providers
  • Marketing and analytics providers
  • Professional advisors (e.g., legal, accounting)
  • Government authorities or regulators where required by law

We take reasonable steps to ensure that third parties handle your information in accordance with privacy laws.

8. Overseas Disclosure

Some third-party service providers we use may store or process data outside Australia.

Where this occurs, we take reasonable steps to ensure that:

  • The recipient complies with privacy obligations equivalent to Australian law, or
  • You have consented to the transfer

9. Data Security

We implement appropriate technical and organisational measures to protect your personal information, including:

  • Secure servers and hosting environments
  • Encryption where appropriate
  • Access controls and authentication
  • Regular monitoring and updates

Despite these measures, no system is completely secure, and we cannot guarantee absolute security.

10. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfil the purposes outlined in this policy
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

When no longer required, information is securely deleted or de-identified.

11. Your Rights

Under applicable privacy laws, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information (where applicable)
  • Withdraw consent for certain uses
  • Opt out of marketing communications

To exercise these rights, contact us using the details in Section 13.

12. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and collect usage data.

For full details, including how to manage your preferences, refer to our Cookie Policy.

13. Contact Information

If you have any questions, requests, or complaints regarding this Privacy Policy or your personal information, please contact:

JPO Modular Group
Heathwood, Queensland, Australia
Email: admin@jpomodulargroup.com.au

We will respond to privacy-related requests within a reasonable timeframe.

14. Complaints

If you believe we have breached applicable privacy laws, you may lodge a complaint with us.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC):

Website: https://www.oaic.gov.au
Phone: 1300 363 992

15. Direct Marketing

We may send you marketing communications where:

  • You have consented, or
  • It is otherwise permitted by law

You may opt out at any time by:

  • Clicking the unsubscribe link in emails
  • Contacting us directly

We comply with the Spam Act 2003 (Cth).

16. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

We recommend reviewing their privacy policies before providing any personal information.

17. Anonymity and Pseudonymity

Where practical, you may choose not to identify yourself or use a pseudonym when interacting with us. However, this may limit our ability to provide certain services.

18. Children’s Privacy

Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

If we become aware that such information has been collected, we will take steps to delete it.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

  • Changes in legal requirements
  • Changes in our business operations
  • Improvements to our privacy practices

Updates will be published on this page with a revised "Last Updated" date.

20. Acceptance of This Policy

By using our Website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.